Taking Care of the Survivors

A recent article in Business Week caught my eye, focusing not on reductions, but rather the (hopefully) best producers that remain. It was refreshing to see the emphasis where it really belongs: taking special care of your most valuable resource, your core people.

Restructurings have been a major part of the corporate landscape in the last 15 months, so much so that there isn't much left. At least, new options must be considered, but an even more responsible approach is to take special care of our "cream of the crop" employees that have survived. This not only helps their retention, but assists in preparation for future opportunities.

We need to manage the layoff process, but too often a disproportionate amount of time is spent with that, rather than involvement with the surviving talent. Chances are their workload is heavier, they may be making less money, and experiencing higher stress levels.

The article makes an excellent point that loyalty has been damaged, and these best people are now vulnerable to headhunters and your competition. Do you have a plan to retain them? How involved have they been made in solutions? Have they been rightfully made a part of the solution?

It involves sincere and effective communication. This fosters understanding and commitment, reduces rumors, & adds a personal touch. Handle the tough questions, continue to have fun, and celebrate successes. These are the ties that bind.