One of the more progressive practices that has gained acceptance in the last few years has been that of assembling SWOT Teams in companies to improve departmental performance, Cross-functional employees are called together, for a short period of time, to evaluate a department and discover how it might be improved to better serve customers and grow the business: hence the term SWOT.
Given this, I thought it might be productive for you to see the guidelines that have been formed to maximize results of these teams:
FUNDAMENTALS - Team environment. Although there is a facilitator & a scribe, the playing field should be level with all being equally important. This markedly increases candid & professional communication.
No dumb answers or points - Every one's entitled.
Disagreeing is encouraged. Diversity of opinion makes us stronger.
Participation is not optional - If the meeting ends & you haven't spoken, something;s wrong.
"To Do" assignments are expected to be completed on time & in an exemplary fashion.
TIMING - Meetings will generally be from 6am to 8am so as to minimize operational interruption.
FORMAT & CONTENT - The department is to be evaluated first on strengths, secondly on weaknesses, thirdly on opportunities, fourthly on threats, and Lastly on Up & Downsides.
From this, "To Do's" will be assigned involving data gathering, measurements, and analysis.
A SECOND MEETING - Will then conclude the process for the department. Decisions will be recommended with courses of actions, goals, measurements, and documentation.
Monday, September 14, 2009
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